1. Information We Collect
We may collect and process the following types of information:
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a. Personal Information
- Name, email address, phone number
- Payment information (processed securely via third-party processors)
- Booking details (date, time, service provider, location)
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b. Device & Usage Data
- Device type, operating system, app version
- IP address, device identifiers
- Log files and analytics data (e.g., crash reports)
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c. Location Information
- With your consent, we collect GPS data to provide location-based services (e.g., nearby bookings)
2. How We Use Your Information
We use your data for the following purposes:
- To process and manage your bookings
- To improve user experience and app performance
- To communicate updates, confirmations, or promotional offers (with your consent)
- To detect and prevent fraud, abuse, and technical issues
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share your information only in the following cases:
- Service Providers: Trusted third-party providers (e.g., payment processors, analytics tools)
- Legal Requirements: If required by law or to protect legal rights
- Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your information under confidentiality terms
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal data, including:
- HTTPS encryption for data transmission
- Secure server environments with access controls
- Regular vulnerability assessments
- Secure storage of sensitive data (e.g., hashed passwords, no raw credit card data stored)
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the App at your own risk.
5. Data Retention
We retain your personal data only for as long as necessary:
- For the purposes stated in this policy
- To comply with legal, accounting, or reporting obligations
- You can request data deletion at any time (see Section 7)
6. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Deletion of your data
- Objection to processing or request restriction
- Portability of your data
- Withdrawal of consent (where applicable)
To exercise your rights, please contact us at bookspothelp@gmail.com
8. Third-Party Services
Our App may contain links to third-party sites or services (e.g., maps, payment gateways). We are not responsible for the privacy practices of these third parties.
9. International Data Transfers
If you are located outside of the country where our servers are located, your data may be transferred to, stored, and processed in that country. We ensure appropriate safeguards for international transfers in compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or other means. Continued use of the App after changes implies acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
Cactus Global
Email: bookspothelp@gmail.com
Address: BuBleik Hosting, 25-162 Badaro, Street